Shipping Policy

SHIPPING
All orders are processed and shipped within 1-3 business days. Orders are not shipped or delivered on weekends or public holidays. In the event of any unforeseen delays in order processing, customers will be notified with updated shipping information. Shipping is handled by common carriers (such as UPS), and delivery times may vary depending on the destination. Tracking numbers will be provided to customers via email once their order has been shipped.

WRONG ADDRESS DISCLAIMER
Customers are responsible for ensuring that the shipping address provided at checkout is accurate. If you believe you have entered an incorrect shipping address, please contact us immediately.

UNDELIVERABLE ORDERS
Orders returned to us as undeliverable due to incorrect shipping information are subject to a restocking fee, which will be determined at our discretion.

LOST/STOLEN PACKAGES
DentalMarketplace.shop is not liable for lost or stolen packages. If your tracking information indicates that your package was delivered but you have not received it, we recommend contacting your local authorities to file a report.

RETURN REQUEST PERIOD
DentalMarketplace.shop accepts returns of unopened and unused items within 7 days of delivery. Please ensure that the items are in their original condition when returning them.

IMPORT DUTIES AND TAXES
All products are shipped from the USA. Customers are responsible for any taxes and duties that may apply in the destination country.

ACCEPTANCE OF TERMS
By accessing our site and placing an order, you agree to the terms outlined in this Shipping Policy.

CONTACT INFORMATION
If you have any questions or concerns, please reach out to us at:
Email: support@dentalmarketplace.shop